Your Data, Clearly Explained
Privacy Policy for Pro Sports IQ
See what information we collect, how we use it to deliver sports intelligence, and the choices you have when using our platform.
Account and Platform Data
Information You Share and Data We Gather
When you create an account or contact Pro Sports IQ, we may collect your name, email address, login credentials, subscription details, support requests, and information you choose to share with us. To operate and improve the platform, we may also collect information about your device, browser, IP address, pages viewed, features used, and interactions with sports statistics, matchup analysis, and model-driven insights. If you purchase a membership, payment-related details may be processed by a payment provider; we may receive transaction and billing status information needed to manage your subscription.
How Your Information Supports the Platform
- Deliver sports statistics and matchup research
- Display model-driven insights and probabilities
- Remember your selected sports and preferences
- Measure which analytics features members use
- Improve data presentation and platform performance
- Develop clearer research tools and experiences
- Create and maintain your member account
- Authenticate sign-ins across supported experiences
- Provide access tied to your membership level
- Manage subscription changes and renewals
- Maintain purchase and account records
- Respond to billing and account inquiries
- Send essential service and account notices
- Answer questions submitted to our team
- Share product updates when permitted
- Detect suspicious activity and unauthorized access
- Protect accounts, systems, and platform integrity
- Investigate issues and meet legal obligations
When We Share Information
Pro Sports IQ does not sell your personal information. We may share the information needed to operate your account with service providers that support hosting, payments, analytics, and customer assistance. These providers are expected to use the information only to perform services on our behalf and to protect it appropriately. We may also disclose information when required by law, in response to valid legal process, or when reasonably necessary to protect our members, our platform, or others. If our business changes ownership, information may be transferred as part of that transaction, subject to applicable privacy obligations.
How We Protect Your Information
We use practical technical and organizational safeguards to help protect member accounts and the information behind our sports research platform. No website, app, or method of electronic storage can guarantee absolute security.
Protected Connections
We use secure connections where appropriate to help protect information as it travels between your device and our services.
Account Access Controls
Authentication and access permissions help limit who can view account details and subscription-related information.
Limited Internal Access
We restrict access to personal information to people and providers who need it to operate, support, or improve the platform.
Ongoing Review
We review our safeguards as our website and member experiences evolve, while recognizing that security risks can never be eliminated entirely.
Your Information, Your Choices
Pro Sports IQ retains personal information for as long as needed to provide your account and subscription, maintain reliable services, meet legal obligations, resolve disputes, and protect the platform. Retention periods depend on the type of information and the reason it was collected; when information is no longer needed, we delete it or de-identify it where reasonably possible.
You can review and update available account details through your account settings. You may also contact us to request access to, correction of, or deletion of your personal information. We will review requests in accordance with applicable law and may need to verify your identity before making changes. Some records may need to be retained for legal, accounting, security, or fraud-prevention purposes, even after an account is closed.
Our goal is to give members clear, practical control over the information connected to their sports research experience. You can choose whether to maintain an account or subscription and manage available communication preferences; essential messages about your account, service, or security may still be sent when necessary.
Privacy Policy
1. User Content
Where Pro Sports IQ permits users to create or store selections, notes, preferences or other information (“User Content”), users retain their rights in their original User Content.
Users grant Pro Sports IQ the limited rights reasonably necessary to process User Content and provide the requested Services.
Additional terms may apply if optional cloud synchronization is introduced.
2. Privacy
Our collection, use, disclosure and protection of personal information is described in the Sports Sheets Privacy Policy, which forms part of the framework governing use of the Services.
3. Electronic Communications
By creating an account, users may receive transactional communications relating to account security, billing, subscriptions, service changes and requested products.
Marketing communications will be handled in accordance with applicable law and user preferences.
Users may unsubscribe from marketing communications using the mechanism provided in those communications.
4. Suspension and Termination
Pro Sports IQ
may suspend or terminate access where reasonably necessary, including for:
- non-payment;
- fraudulent activity;
- credential sharing;
- unauthorized redistribution;
- attempts to circumvent subscription controls;
- security threats;
- misuse of proprietary data or models;
- violation of these Terms; or
- unlawful activity.
Where appropriate and legally required, notice or an opportunity to remedy the violation may be provided.
5. Disclaimers
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
Pro Sports IQ does not make guarantees regarding sporting outcomes, investment or wagering results, fantasy results, uninterrupted service, or the completeness or accuracy of third-party information.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded.
6. Limitation of Liability
To the maximum extent permitted by applicable law, 2849797 ALBERTA Ltd. will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from use of the Services, including losses arising from reliance on analytical outputs, sporting outcomes, fantasy contests, wagering decisions, data-provider interruptions or loss of locally stored user information.
What should determine the appropriate aggregate liability cap, exclusions and consumer-law carve-outs for the final terms to be finalized.
7. Indemnification
To the extent permitted by applicable law, users agree to indemnify and hold harmless 2849797 ALBERTA Ltd. and its directors, officers, employees and representatives from claims arising from unlawful use of the Services, violation of these Terms, unauthorized redistribution of content, or infringement caused by material supplied by the user.
Counsel should finalize this provision.
8. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Subject to applicable consumer-protection law, disputes will be submitted to the courts of Alberta, Canada.
Additional provisions to be decided they are appropriate as Pro Sports IQ expands into other jurisdictions.
9. Change of These Terms
Pro Sports IQ may update these Terms periodically.
The updated version will be posted with a revised “Last Updated” date.
Where required by law or where a change materially affects users’ rights, additional notice may be provided.
Continued use of the Services following an effective update constitutes acceptance where permitted by applicable law.
10. Contact Us
2849797 ALBERTA Ltd.
Operating as Sports Sheets
Email: legal@prosportsiq.ca
Website: app.prosportsiq.com
Looking for more see our terms-of-use below
Privacy Questions, Answered
Here’s how Pro Sports IQ handles information related to your account, site activity, and communications.
What information do you collect when I create an account?
We collect the details you provide to register and manage your account, such as your name, email address, and membership information. We may also collect basic usage data to operate and improve the platform.
How does Pro Sports IQ use cookies?
Cookies and similar tools can help keep you signed in, remember preferences, and show us how visitors use the site. You can manage cookies through your browser settings, though some features may not work as expected if you disable them.
Can I access, correct, or delete my account data?
Yes. Contact us to request access to your personal information, ask for a correction, or request deletion. We may need to verify your identity and retain certain records when required for legal or operational reasons.
Will I receive marketing emails?
We may send account and service messages needed to support your membership. If you receive promotional emails, you can opt out using the unsubscribe link in the message.
Do third-party services receive my information?
We may use service providers to support functions such as hosting, analytics, and account operations. They may process information only as needed to provide those services, subject to applicable privacy safeguards.
How will I know if this privacy policy changes?
We may update this policy as our services evolve. We’ll post the revised version on this page with an updated effective date and provide additional notice when appropriate.
Questions or Requests
Contact Us About Privacy
For questions about this policy or requests to access, correct, or delete your information, contact Pro Sports IQ through the contact form on our website. Include the email address associated with your account and a brief description of your request; please don’t send passwords or payment details.